privacy policy

Daiwa Resort Co., Ltd. (hereinafter referred to as "the Company") will keep personal information from customers and many other people (hereinafter referred to as "customers"), but as explained below I will do.

Recognizing the importance of protecting personal information and properly using and protecting these personal information is the basis of our business activities and we believe that it is our social responsibility and we are more certain of trust We will do activities to make things.

When we provide personal information, we will clarify its purpose of use and use it only within the scope of the same purpose.

We will not provide personal information you provide to third parties other than those who approved except for fulfilling the responsibility of the contract and other reasonable reasons.

We will implement security measures to prevent unauthorized access from outside to the personal information, loss, destruction, falsification, leakage, etc. of personal information and endeavor to safely and appropriately manage personal information .

We keep personal information such as address, name, postal code, telephone number, fax number, e-mail address, etc., necessary for communication with our customers through such opportunities as catalog requests and other surveys, surveys via the Internet, distribution of flyers and mailings, business meetings with sales representatives, and the conclusion of contracts.
In addition, the Company collects personal information such as the name of the right holder of the real estate, the name of the representative of the corporation, the telephone number, the address, the name, etc. from publicly available media such as real estate registry, commercial register, telephone directory You may.
Personal information received from customers in this manner is stored in a database and we will keep it.

We comply with the Personal Information Protection Law and provide guidance and suggestions on each business such as hotel and commodity mail order, execution / execution of contract, after-sales service, communication / communication with customers, new products / services We will use your personal information in order to develop and develop information that seems to be beneficial to you.
When dealing with customers by telephone, we may record the contents of calls in order to accurately grasp / confirm the reservation / order / opinion / other inquiry content and to improve future service .

We will share the personal information data of customers indicated in 2. above with Sports Club NAS Co. and Daiwa Royal Golf Co. for the same purposes of use indicated in 3. above.

To the extent necessary for achieving the purpose of use, we will not provide this to third parties unless we entrust the handling of personal information outsourced to the contractor, or if it falls under any of the following.

We have implemented the following security control measures to ensure the proper handling of personal information we keep.

If you wish to disclose your personal information, history of provision of personal information to third parties, etc., we will reply within a reasonable period of time and an extent after confirming whether the person who requested was the person himself / herself or its agent.

If you wish to correct, add or delete your personal information, we will confirm that you are the person who is offering or the agent, if the content of personal information is different from the fact We will correct, add or delete personal information within or within reasonable period.

If you wish to suspend or delete your own personal information, or to stop the provision of your own personal information to third parties, we will confirm that you are the principal or its agent, when there is a violation of the limitation by the purpose of use or acquisition of information by illegal means, we will suspend or delete the use of personal information within a reasonable period of time or a reasonable extent.
However, when it is difficult to stop using it and take alternative measures, this is not the case. In addition, we may not be able to respond to your request for personal information that we hold in accordance with laws and regulations.

Regarding inquiries concerning the above-mentioned 7.8.9. or any other inquiries regarding personal information, we will accept it by the following procedures.

Please come to the following window or request by post, telephone, fax, homepage inquiry form. The reception hours are from 9 a.m. to 5 p.m. on weekdays.

Daiwa Royal Members Club
1-5-16, Awaza, Nishi-ku, Osaka, 550-0011, JAPAN

Please confirm the homepage inquiry form from the following link.

Aging Resort Tourism
1-5-16, Awaza, Nishi-ku, Osaka, 550-0011, JAPAN

Please confirm the homepage inquiry form from the following link.

Daiwa Resort Administrative Office
1-5-16, Awaza, Nishi-ku, Osaka, 550-0011, JAPAN

Please confirm the homepage inquiry form from the following link.

In the case of an offer from the principal, the certificate documents such as a driver's license, a passport, a health insurance card, etc., that they are the principals, address, name, telephone number, date of birth, deposit account number, credit card number We will confirm by our company registration information such as personal identification number and call back to our registered phone number etc.
In the case of proposal from the agent, in addition to the above, we will confirm by proxy letter and seal stamp certificate etc. that it is an agent.

A fee equivalent to the actual cost of registered mail may be charged for requests for disclosure of personal information.

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