Patrons with tattoos who wish to use the public bath facilities are required to use a tattoo cover seal for the duration of their public bath usage.
In Japan, it is common practice to refuse the entry of tattooed patrons to public bath facilities, and our hotel chain used to follow this practice as well.
However, in contemporary Japan, the number of young people with fashion-tattoos is growing and we also experience an influx of overseas customers with tattoos expressing their desire to try the hot spring facilities in our hotels.
In response to these requests from individuals with tattoos, we decided to allow entry to the public bath facility under the following term: the tattoo can be covered with no more than two 8cm x 10cm tattoo cover seals.
We sell tattoo cover seals at the front desk.