FAQ

Breakfast is served in a buffet style, which includes both Japanese and Western style dishes. It is served from 07:00 to 09:30 (last entry 9:00).

Please refer to the following link.

We operate a free shuttle bus between "Yasu Station" (on the Tosa Kuroshio Railway line) and the hotel.

Departure time from the Hotel to Yasu Station: 9:10 ; 10:10
Departure time from Yasu Station to the Hotel: 14:30 ; 16:30

The ride takes about 7 minutes.
Please note that time may vary depending on road conditions.


The transfer between Kochi Ryoma Airport and the hotel must be reserved 3 days in advance.

Please contact the hotel when you know your arrival time.
※ Because there is a limited number of seats, depending on availability, we may have to refuse your request.

Approximately 20 minutes by car.

About 7 minutes by car from Tosa Kuroshio Railway "Yasu Station."

There is free Wi-Fi connection in the Lobby Area, the Rooms and the Restaurants.
Please select the wireless network (SSID) called “tosa-royalhotel-123F” on your device.
Please note that:
-We are unable to provide support for the functioning of your device, please refer to your device’s manual or support system.
-The service does not guarantee 100% internet availability.
-Depending on your equipment and location, it may be difficult to connect.
-Connection speed might slow down due to unforeseen circumstances.
-We are not responsible for any damage or loss caused by unexpected suspension or malfunction of the service.
-It is the customers’ responsibility to keep the connection secure. The hotel is not responsible for security issues such as viruses, leak of information etc.
-For security reasons, we cannot answer questions concerning our system.
-We do not rent out equipment such as Wi-Fi routers etc.

You can have a package sent to the hotel some days before your arrival or during your stay and we will receive it for you. Please make sure to write the hotel's name, the name you used to make your reservation, your arrival date (yyyy/mm/dd format) and in case you are part of a group trip, the group's name.

If you want to send a package from the hotel, you can do that at the shopping plaza on first floor, where we also sell boxes. Please talk to the counter staff after having prepared the box and filled in the appropriate documentation.

We can keep your luggage on the day of your arrival before check-in time and on the day of your departure after check-out time.

As regulated by Article 24 of the Pharmaceutical Law, the hotel cannot provide medicines to our customers.
We apologize for the inconvenience and appreciate your cooperation. Please purchase necessary medicines before travelling.

Guests with tattoos who wish to use the public bath facilities are required to use a tattoo cover seal for the duration of their public bath usage: the tattoo can be covered with no more than two 8cm x 10cm tattoo cover seals.

We sell tattoo cover seals at the front desk.