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Available date

Basically, it is possible to book up to 186 days ahead from today.

Depending on your accommodation plan, the reservation period will be different.

If vacancy is full, reservations are not possible even during reservable period.

As for booking with a contract corporation, the reservation period is different depending on the timing of contract renewal etc.

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FAQ

About Guest Rooms

  • Q.

    Do you have room service?

    A.

    Unfortunately, we do not provide room service. Meals are available at the restaurant area only.

  • Q.

    Are there any baby cribs available?

    A.

    We cannot provide guests with baby cribs. However, an extra bed can be set up if needed (upon paying a fee). Alternatively, as our beds are semi-double size, it is also possible to share it with your child.

  • Q.

    Is there a room accessible for wheelchair users?

    A.

    We have a wheelchair friendly guest room (maximum capacity 2 people). Please contact us when reserving. In addition, the public bath area and the dressing room are both accessible through a slope.

  • Q.

    How big is one tatami?

    A.

    The size of tatami varies depending on the area, however, a standard tatami size usually corresponds to about 1.6m

About Restaurants

  • Q.

    How is breakfast like?

    A.

    Breakfast is served in a buffet style with both Japanese and Western dishes.
    Opening Hours: 7:00 ~ 10:00 (last entry 9:00)

    Adults (6 years old and above)

    1,815

    Kids (from 3 to 6 years old)

    968

    Infants (below 3 years old)

    Free

    Please note that during New Year’s and other holidays prices may vary (Adults 3,025\; Children 1,815\).

    The displayed prices include service charge (10%) and taxes (10%).

  • Q.

    Is it possible to eat crab at the hotel?

    A.

    From the beginning of November to the end of March, we will prepare a crab meal plan. We may include some crab dishes in the regular Japanese cuisine as well, so if you are allergic or would prefer not to have that, please inform us in advance.

  • Q.

    About food allergies

    A.

    Upon request, at least 5 days in advance, we can provide food free of the 7 major allergen ingredients: eggs, milk, peanuts, shrimp, crab, wheat and buckwheat. However, we do not provide food without the 20 other allergens: abalone, squid, salmon roe, salmon, mackerel, beef, pork, chicken, oranges, apples, banana, kiwi fruit, peaches, soybean, sesame, cashew nuts, walnut, yam, matsutake mushrooms and gelatin.
    Moreover, we ask you to understand that as we do not use different utensils in the kitchen, it is impossible to ensure you that the food provided did not come in contact with the above mentioned 7 major allergens.
    You are free to bring safe food (ready-made, froze, etc.) to eat during your stay and eat it at the same table as your trip companions, we will assist you by storing and heating it up for you. Please mention it at the time of reservation and during check-in.

About Nearby Sport Facilities

  • Q.

    Are there any golf courses nearby?

    A.

    There are 3 golf courses nearby.
    We can also make a reservation for you through the hotel, so please do not hesitate to contact us.

    Miyazu Country Club 50 minutes by car
    Maizuru Country Club 70 minutes by car
    Fukuchiyama Country Club 70 minutes by car

  • Q.

    Are there any ski resorts nearby?

    A.

    Swiss Village Ski Resort is about 90 minutes by car, where snowboarding is also possible.

  • Q.

    Are there any fishing areas nearby?

    A.

    You can fish in the ocean, which is located about 10 minutes away by car from the hotel.

About Other services

  • Q.

    What time does the free shuttle bus depart?

    A.

    The bus departs from Miyazu Station 5 times a day:
    13:30; 14:30; 15:30; 16:20; 17:20.
    The departure from the hotel to Miyazu Station is at 8:30, departures to Amanohashidate Station (via Miyazu Station) are at 9:30 and 10:30.

  • Q.

    What credit cards are accepted?

    A.

    American Express, Million Card, Diners Club, Jacks, UFJ, KC Card, UC, Master Card, Visa, JCB, Japan Shinpan, Saison, DC, OMC, Check & Check, CUP.

  • Q.

    What can I do when I have trouble making a reservation online?

    A.

    There may be different causes for the reservation not to go through. If you come upon any trouble please note that another way to book a room may be sending us the following information: desired dates (and plan you want to use), number of people, desired room type, your name, address (with postal code) and phone number.
    We will contact you as soon as possible.

  • Q.

    Is there internet connection at the hotel?

    A.

    There is free Wi-Fi connection in the Lobby Area, the Rooms and the Restaurants.
    Please select the wireless network (SSID) called “MiyazuRH” on your device.
    Please note that:
    - We are unable to provide support for the functioning of your device, please refer to your device’s manual or support system.
    - The service does not guarantee 100% internet availability.
    - Depending on your equipment and location, it may be difficult to connect.
    - Connection speed might slow down due to unforeseen circumstances.
    - We are not responsible for any damage or loss caused by unexpected suspension or malfunction of the service.
    - It is the customers’ responsibility to keep the connection secure. The hotel is not responsible for security issues such as viruses, leak of information etc.
    - For security reasons, we cannot answer questions concerning our system.
    - We do not rent out equipment such as Wi-Fi routers etc.

  • Q.

    Can I receive packages at the hotel?

    A.

    You can have a package sent to the hotel some days before your arrival or during your stay and we will receive it for you. Please make sure to write the hotel's name, the name you used to make your reservation, your arrival date (yyyy/mm/dd format) and in case you are part of a group trip, the group's name.

    Example:
    Hotel & Resorts KYOTO-MIYAZU
    Daiwa Tarou – 2019/04/01
    (XTravel n.00000)

    If you want to send a package from the hotel, you can do that at the shopping plaza on first floor, where we also sell boxes. Please talk to the counter staff after having prepared the box and filled in the appropriate documentation.

  • Q.

    Can I store my luggage at the hotel before and after my stay?

    A.

    We can keep your luggage on the day of your arrival before check-in time and on the day of your departure after check-out time.

  • Q.

    Can I purchase medicines at the hotel?

    A.

    As regulated by Article 24 of the Pharmaceutical Law, the hotel cannot provide medicines to our customers.
    We apologize for the inconvenience and appreciate your cooperation. Please purchase necessary medicines before travelling.

  • Q.

    Our Tattoo Policy

    A.

    Guests with tattoos who wish to use the public bath facilities are required to use a tattoo cover seal for the duration of their public bath usage: the tattoo can be covered with no more than two 8cm x 10cm tattoo cover seals.

    We sell tattoo cover seals at the front desk.

Contact us

Please understand beforehand that it may take some time to reply.