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Available date

Basically, it is possible to book up to 186 days ahead from today.

Depending on your accommodation plan, the reservation period will be different.

If vacancy is full, reservations are not possible even during reservable period.

As for booking with a contract corporation, the reservation period is different depending on the timing of contract renewal etc.

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FAQ

About Guest Rooms

  • Q.

    What kind of room wear is provided?

    A.

    We prepare a one-piece style room wear for you. Although you can wear it and your slippers to go to the bathhouse, we ask you to refrain from wearing the room wear to go to the rest of the building.

  • Q.

    Is late check-in possible?

    A.

    Yes. Although the reception is open 24 hours a day, we would appreciate if you could contact us in advance in case of late arrival.

  • Q.

    How big is one tatami?

    A.

    The size of tatami varies depending on the area, however, a standard tatami size usually corresponds to about 1.6㎡.

About Restaurants

  • Q.

    What is breakfast like?

    A.

    Breakfast is served in a buffet style, which includes both Japanese and Western style dishes. It is served from 06:45 to 09:00.
    Non guests can come for breakfast only as well.

    Adults (13 years and above)

    3,025

    School-age children (6 to 12 years old)

    2,178

    Preschoolers (3 to 5 year old)

    1,815

    Infants and toddlers (below 3 years old)

    FREE

    The prices include service charge (10%) and taxes (10%).

  • Q.

    About allergies

    A.

    Please refer to the following link.

About Access

  • Q.

    How do I get to the hotel by train?

    A.

    From Kyoto Station (accessible by shinkansen), ride the Kashihara Jingumae Line from Kinetsu Kyoto Station (a few steps away from the Shinkansen and JR gates) till the last stop. The required time is approximately 50 minutes on the limited express and about 75 minutes by express train, but please note that the first one is more expensive.

  • Q.

    From Osaka, which one is more convenient between Abenobashi and Nanba Station?

    A.

    Osaka Abenobashi Station is the most convenient, as you do not need to transfer. Board the train bound for Yoshino and get off at Kashihara Jingumae Station. There is a limited express train, which takes around 30 minutes, and an express one as well, it will require about 45 minutes instead.

  • Q.

    Can I park my car at the hotel?

    A.

    Yes, there is a parking lot with 77 units. However, it is on a first come first served basis, so in case of the underground parking being full, we suggest to park in the adjacent municipal parking.
    It is free of charge for guests from 12:00 on the day of arrival, until 13:00 on the day of departure. Wedding and banquet guests are entitled to use it for free up to 6 hours, it is up to 3 hours for customers using the shop or restaurants.

About Other Services

  • Q.

    Can I connect to the internet at the hotel?

    A.

    There is free Wi-Fi connection in the Lobby Area, the Rooms and the Restaurants.
    Please select the wireless network (SSID) called “KashiharaRH” on your device.
    Please note that:
    -We are unable to provide support for the functioning of your device, please refer to your device’s manual or support system.
    -The service does not guarantee 100% internet availability.
    -Depending on your equipment and location, it may be difficult to connect.
    -Connection speed might slow down due to unforeseen circumstances.
    -We are not responsible for any damage or loss caused by unexpected suspension or malfunction of the service.
    -It is the customers’ responsibility to keep the connection secure. The hotel is not responsible for security issues such as viruses, leak of information etc.
    -For security reasons, we cannot answer questions concerning our system.
    -We do not rent out equipment such as Wi-Fi routers etc.

  • Q.

    Can I store my luggage/packages at the hotel?

    A.

    We can keep your luggage on the day of your arrival before check-in time and on the day of your departure after check-out time.
    You can also send a package to the hotel some days before your stay, we will keep it until your arrival. Please make sure to write the hotel’s name, the name you used to make your reservation, your arrival date (yyyy/mm/dd format) and the name of your travel group, in case you are on a group trip.

    Example:
    THE KASHIHARA
    Daiwa Tarou – 2019/04/01
    (XTravel n.00000)

    If you want to send a package from the hotel, you can do that at the shopping plaza on first floor, where we also sell boxes. Please talk to the counter staff after having prepared the box and filled in the appropriate documentation.

  • Q.

    Can I store my luggage at the hotel before and after my stay?

    A.

    We can keep your luggage on the day of your arrival before check-in time and on the day of your departure after check-out time.

  • Q.

    Can I purchase medicines at the hotel?

    A.

    As regulated by Article 24 of the Pharmaceutical Law, the hotel cannot provide medicines to our customers.
    We apologize for the inconvenience and appreciate your cooperation. Please purchase necessary medicines before travelling.

  • Q.

    Our Tattoo Policy

    A.

    Guests with tattoos who wish to use the public bath facilities are required to use a tattoo cover seal for the duration of their public bath usage: the tattoo can be covered with no more than two 8cm x 10cm tattoo cover seals.

    We sell tattoo cover seals at the front desk.

About Bridal

  • Q.

    Is it possible for guests attending the wedding to stay at the hotel and have a traditional clothes dressing sessions before the party?

    A.

    Yes, we offer a special staying plan for them, please ask for details to our bridal representative. Guests should make a reservation through the bride and groom at least 2 weeks in advance. You can send your dresses to the hotel beforehand, or make a reservation for kimono rental and dressing session. It will take place at “Royal Unebi”, a beauty salon affiliated with the hotel.
    Please use the following prices as a reference:

    Hair Set

    3,240 ~ 6,480

    Dressing session

    7,020 ~

    Make up

    3,240

    Currently displayed prices include 8% in taxes. Please note that starting from October 2019 taxes may rise to 10%.

  • Q.

    Is there any entertainment equipment that can be used during the wedding party?

    A.

    There are two wireless microphones and a wired one, CD and DVD players are also available. However, when bringing materials to be played, please make sure that media files are on a DVD-R, as for the moment, we do not support blu ray disks. If you want to play the DVD on multiple screens, please bring as many DVD as needed (one per screen) and make sure to write the title on each of them.
    You can check in advance at the venue if the DVD you have is compatible, from about 7 days before the wedding day.
    Please note that the hotel will not be responsible for the content of the videos and that depending on the circumstances some equipment may not be available.

  • Q.

    Are there changing rooms that can be used by participants?

    A.

    Yes, there are. Please come to the reception, and we will guide you to the room.

Contact us

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