MENUClose

閉じる

Available date

Basically, it is possible to book up to 186 days ahead from today.

Depending on your accommodation plan, the reservation period will be different.

If vacancy is full, reservations are not possible even during reservable period.

As for booking with a contract corporation, the reservation period is different depending on the timing of contract renewal etc.

Available date of today ()

()~
()

Check booking acceptance date from the desired date

Desired date for your stay

Reservation acceptance date, ,

Close

× close

 

× close

 

× close

 

FAQ

About Reservation

  • Q.

    How many days ahead can I reserve?

    A.

    Booking is possible up to 186 days ahead. However, please note that it may differ depending on the hotel and available plans.

  • Q.

    How do I change my reservation?

    A.

    To change or cancel your reservation please click on the “Booking” button in the upper right part of the page and select “Manage my reservation”.

  • Q.

    How much is the cancellation fee?

    A.

    For “room only” bookings cancellation is free until 2 days before the stay. Starting the day before a 20% fee will be charged. It will be 80% if you cancel on the same day before check-in time and 100% for no-shows.
    For bookings with breakfast, cancellation is free until 4 days before the stay. Starting 3 days before a 20% fee will be charged. It will be 50% if you cancel on the same day or in case of no-shows.

  • Q.

    Which credit cards are accepted?

    A.

    Accepted credit cards are: JCB, VISA, DC, NICOS, UFJ, OMC, UC, Diners, Saison, MasterCard and American Express.
    Please note that there may be exceptions depending on your bank.

  • Q.

    What should I do if I don’t receive the confirmation email?

    A.

    There is a possibility that the email was automatically flagged as spam as it is sent from a computer. Please check your spam mailbox too.
    Please note that your mobile phone may be set on not receiving auto generated emails from computers. Please change the setting and/or contact your carrier provider.
    In case of unreadable content, please switch the character code setting to “Unicode (UTF-8)” by opening the unreadable email, clicking on the “View” menu -> “Encoding” -> “Others” and selecting “Unicode (UTF – 8).

  • Q.

    What should I do if I have troubles making a reservation?

    A.

    Please check the operating system of your computer, smartphone or tablet.
    Recommended systems:
    OS Computer Microsoft Windows 7 or later
    MacOS 10.12 or later
    Smartphone iOs 11.1 or later
    Android 6 or later
    Browser Microsoft Internet Explorer 11 or later
    Edge latest edition
    Firefox latest version
    Google Chrome latest version
    Safari 10
    Please make sure to have your cookies settings on “ON”

About Extra Services

  • Q.

    Can I purchase medicines at the hotel?

    A.

    As regulated by Article 24 of the Pharmaceutical Law, the hotel cannot provide medicines to our customers.
    We apologize for the inconvenience and appreciate your cooperation. Please purchase necessary medicines before travelling.

  • Q.

    Can I store my luggage/packages at the hotel?

    A.

    We can keep your luggage on the day of your arrival before check-in time and on the day of your departure after check-out time.
    You can also send a package to the hotel some days before your stay, we will keep it until your arrival. Please make sure to write the hotel’s name, the name you used to make your reservation, your arrival date (yyyy/mm/dd format) and the name of your group travel, in case you are part of one.

    Example:
    Hotel & Resorts NAGAHAMA
    Daiwa Tarou – 2019/04/01
    (XTravel n.00000)

  • Q.

    About food allergies

    A.

    Upon requesting it at least 5 days before, we can provide food free of the 7 major allergen ingredients: eggs, milk, peanuts, shrimp, crab, wheat and buckwheat. However, we do not provide food without the 20 other allergen: abalone, squid, salmon roe, salmon, mackerel, beef, pork, chicken, oranges, apples, banana, kiwi fruit, peaches, soybean, sesame, cashew nuts, walnut, yam, matsutake mushrooms and gelatin.
    Moreover, we ask you to understand that as we do not use different utensils in the kitchen, it is impossible to ensure you that the food provided did not come in contact with the above mentioned 7 major allergens.
    You are free to bring safe food (ready-made, froze, etc.) to eat during your stay and eat it at the same table as your trip companions, we will assist you by storing and heating it up for you. Please mention it at the time of reservation and during check-in.

Contact Us

For inquiries about DAIWA ROYAL HOTEL, please use the inquiry form below.

Please understand beforehand that it may take some time to reply.